NEW Soft touch

Black Soft Knit Turtleneck

Name: Black Soft Knit Turtleneck
Brand: Gianni Kavanagh
SKU: GKM007916#BLACK#XS
Price: 59.4 EUR
Availability: InStock

€59.40

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CONTACT US

Our customer care team is committed to providing clear, personal support before, during and after your order.

Whether you need help with a product, payment, delivery, return or exchange, you can contact us by email, WhatsApp, Instagram or Facebook.

We aim to reply as quickly as possible and always within a maximum of 72 hours.

RESPONSE TIME

All messages are answered within a maximum of 72 hours.

SUPPORT HOURS

Monday to Friday, from 9:00 to 18:30, Lisbon time.

PEAK PERIODS

During sales, Easter, Christmas and Black Friday, our team extends its support.

CHOOSE HOW TO CONTACT US

EMAIL Send us an email Order support, returns, exchanges and call appointments WHATSAPP Start a conversation Quick questions and customer support INSTAGRAM Send us a direct message Contact our team through Instagram FACEBOOK Send us a private message Contact our team through Facebook

WOULD YOU PREFER A PHONE CALL?

Phone calls are available by appointment. Please send us an email and our team will arrange a suitable time with you.

Please note we currently do not ship to Russia, Ukraine and Brazil.

Portugal Mainland & Spain Mainland
Free shipping on orders over €75 when purchasing New Collection items only. Orders below €75, orders containing sale items, or orders using discount codes are subject to a €3.90 shipping fee.

France, Belgium, Luxembourg, Germany, Austria, Croatia, Czech Republic, Estonia, Hungary, Ireland, Italy, Latvia, Lithuania, Monaco, Netherlands, Poland, Slovakia, Slovenia & Sweden
Shipping cost: €8.

Bosnia and Herzegovina, Bulgaria, Denmark, Finland, Greece, Iceland, Norway, Romania & Serbia
Shipping cost: €20.

Switzerland
Shipping cost: €20.

United Kingdom
Shipping cost: €15.

For all other destinations, shipping costs and delivery times may vary. Please refer to our delivery information page for full details.

More questions? Please contact our support team here.

Returns are not accepted after 30 calendar days from the date of delivery.
To complete a return, it is mandatory to fill in the form on the Returns & Exchanges Platform until the collection is scheduled. Returns sent outside this process are entirely the customer’s responsibility (costs, damage, or loss).
You can choose: size exchange; exchange for another product via Gift Card; refund (with applicable costs)
The exchange process takes 3 to 7 business days and refunds up to 20 business days (during peak periods — Nov, Dec, Jan, Jul, Aug — this may extend up to 30 days for exchanges and 40 days for refunds).
Orders placed between November 1st and December 31st, 2026 can be exchanged or returned until January 31st, 2027, as long as the items show no signs of use or misuse.

To find out more about the return process, click here.

More questions? Please contact our support team here.

Gianni Kavanagh’s Customer Care team is available Monday to Friday, including holidays, from 9:00am to 6:30pm (Lisbon GMT). During peak periods such as Sales, Easter, Christmas, and Black Friday, we extend our support hours from 9:00am to 12:00am (Lisbon GMT) to ensure we can assist you as quickly as possible. Whenever you need us, we’re just a click away at:

E-mail: info@giannikavanagh.com
WhatsApp: send us a message here
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