Gift Voucher

€25
Quantity:
The Gift Voucher is valid for 12 months from the payment date. The value of the Gift Voucher is at the buyer choice. The Gift Voucher will be sent in the form of a discount code that must be used at the moment of the purchase.

The Gift Vouchers can only be canceled by the buyer within 1 hour after the purchase and will only be valid after the reception of the confirmation email. The undesired Gift Vouchers can not be returned and the discount codes can not be used to purchase another Gift Voucher.

If the value of the products added to the card sum less than the value of the Gift Voucher, the remaining value will continue in the plafond of the code to be used in the next purchase. If the purchased articles exceed the value of the Gift Voucher, the remaining value must be paid by credit card to complete the purchase. 

The purchased products with Gift Voucher can be returned for exchange, but can not be reimbursed. Only the additional money paid aside the Gift Voucher will be reimbursed or a new discount code will be issued.

How much does the shipping cost?

Germany, Austria, Belgium, France, Luxembourg, Netherlands, United Kingdom

DPD (3-5 working days):

- 6 Euros per shipment

DHL EXPRESS (24-48h working days):

- 12 Euros per shipment

 

Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Finland, Denmark, Monaco, Greece, Sweden, Italy, Ireland

DHL EXPRESS (1-3 working days):

- 15 Euros per shipment

 

United States

DHL EXPRESS (1-3 working days):

- 15 Euros per shipment

 

Rest of the World

DHL EXPRESS (1-3 working days):

- 15 Euros per shipment

 

Continental Portugal

MRW (24h working days):

- For orders up to 50 Euros: 5 Euros per shipment

- For orders over 50 Euros: free shipping*

*The free shipping won't be applied if there are products on sale or when a discount code is used

 

Continental Spain

MRW (24-48h working days):

- For orders up to 50 Euros: 5 Euros per shipment

- For orders over 50 Euros: free shipping*

*The free shipping won't be applied if there are products on sale or when a discount code is used

 

Madeira and Azores

DHL PARCEL (2-4 working days):

- For orders up to 50 Euros: 10 Euros per shipment

- For orders over 50 Euros: free shipping*

*The free shipping won't be applied if there are products on sale or when a discount code is used

 

Balearic Islands

DHL PARCEL (2-4 working days):

- For orders up to 50 Euros: 10 Euros per shipment

- For orders over 50 Euros: free shipping*

*The free shipping won't be applied if there are products on sale or when a discount code is used

 

Canary Islands

DHL PARCEL (2-4 working days):

- 15 Euros per shipment

 

Andorra, Gibraltar

DHL EXPRESS (1-3 working days):

- 15 Euros per shipment

 

Melilla, Ceuta

DHL EXPRESS (2-4 working days):

- 15 Euros per shipment

 

Note: Delivery times may change according to external factors such as holidays, weekends, festive dates, time zonesand country laws (customs). If a delivery is attempted, but no one is at the address, this can also delay the delivery.

I want to make a return

You want to exchange or return your item(s) because: It has a defect; It is not the right size; I do not like the color; I do not like the item; Other reason. To ensure the smooth procedure of exchange or refund, please fill in this form: EnglishFrenchSpanish and Portuguese.

Make sure the item you wish to exchange or return is in perfect conditions, meaning, it cannot show any evidence that it has been used and must contain all the labels. Items that show signs of use, do not have label or invoice cannot be exchanged nor returned.

Please follow these steps:

Put the item(s) and the respective invoice inside the original package. In case you do not have the original package or it’s damaged, you may use a different one. However, we will not be responsible for any damage that may occur during transport.

The exchange and return procedure is carried out through DHL Express or DHL Parcel. To do it, you only have to email our exchange and returns team in order to schedule the new date that best suits you. The return shipping cost from your address to our premises is totally free of charge for you.

Important note: If you decide to send us an item back, whether you are exchanging or returning, with out first contacting us, you will be 100% responsible for all fees, damages or possible loses.

 

What will cost to do an exchange?

The return shipping cost from your address to our premises is totally free of charge for you if you use the return packing note and make the return via the same carrier that delivered the parcel.

You will be requested to pay the new item shipping cost to be sent from our premises to your chosen address.

Important note: If you decide to send us an item back, whether you are exchanging or returning, with out first contacting us, you will be 100% responsible for all fees, damages or possible loses.

 

What's the cost of making a refund?

If you wish to ask for a refund, please note that only the item(s) value will be refunded, which does not include the shipping cost.

Important note: If you decide to send us an item back, whether you are exchanging or returning, with out first contacting us, you will be 100% responsible for all fees, damages or possible loses.

 

Can I return more than one item from different orders at once?

Yes, you can! Just make sure that when you email us at info@giannikavanagh.com or reach out to us through oursocial media platforms (below) you state that you will be returning items from different orders. Also, don’t forget toplace the invoice from each order inside the package.

 

What will cost to do an exchange?

The return shipping cost from your address to our premises is totally free of charge for you if you use the return packing note and make the return via the same carrier that delivered the parcel.

You will be requested to pay the new item shipping cost to be sent from our premises to your chosen address.

Important note: If you decide to send us an item back, whether you are exchanging or returning, without first contacting us, you will be 100% responsible for all fees, damages or possible loses.

 

What's the cost of making a refund?

If you wish to ask for a refund, please note that only the item(s)’value will be refunded, which does not include the shipping cost. 

 

How long do I have to exchange or return my item(s)?

You have 15 days starting from the date stated on your invoice.

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