CONTACT US

Our customer care team is committed to providing clear, personal support before, during and after your order.

Whether you need help with a product, payment, delivery, return or exchange, you can contact us by email, WhatsApp, Instagram or Facebook.

We aim to reply as quickly as possible and always within a maximum of 72 hours.

RESPONSE TIME

All messages are answered within a maximum of 72 hours.

SUPPORT HOURS

Monday to Friday, from 9:00 to 18:30, Lisbon time.

PEAK PERIODS

During sales, Easter, Christmas and Black Friday, our team extends its support.

CHOOSE HOW TO CONTACT US

EMAIL Send us an email Order support, returns, exchanges and call appointments WHATSAPP Start a conversation Quick questions and customer support INSTAGRAM Send us a direct message Contact our team through Instagram FACEBOOK Send us a private message Contact our team through Facebook

WOULD YOU PREFER A PHONE CALL?

Phone calls are available by appointment. Please send us an email and our team will arrange a suitable time with you.